I. ExportCustoms clearanceWhat is the Basic Process of...?

According to the latest 2025 operational specifications from China Customs, professionalExport agentcustoms clearance processes can be divided into five core steps:

• Pre-classification review: Verify HS codes 72 hours in advance. Starting from 2025, pre-classification applications must be submitted through the International Trade Single Window.
• Digital document processing: Documents such as packing lists, invoices, and contracts must be converted to XML format for upload, with paper documents serving only as backups.
• Intelligent declaration system: Use AI declaration systems to automatically verify declaration elements, with error rates reduced by 67% compared to 2023.
• Customs collaborative operations: Agents exchange real-time data with customs, ports, and shipping companies via blockchain platforms.
• Exception handling mechanism: Establish emergency channels to handle inspection instructions, with inspection waiting times compressed to within 4 hours in 2025.

What are the 5 most common problems in customs clearance and their solutions?

Based on service cases from 500+ enterprises, we have summarized the following high-frequency problems:

• Problem 1: Document information mismatch
  • Solution: Use intelligent OCR systems to automatically compare invoices, packing lists, and declaration data.
• Problem 2: Commodity classification disputes
  • Solution: Apply for customs pre-ruling services (processing time shortened to 3 working days in 2025).
• Problem 3:Export tax refundBlockage
  • Solution: Establish a "customs declaration-logistics-payment collection" data closed loop to achieve automatic matching.
• Problem 4: Inspection of sensitive goods
  • Solution: Apply in advance for electronic labels for special item approvals (new nano-material classification added in 2025).
• Problem 5: Delays in destination port clearance
  • Solution: Provide pre-clearance review services for target countries, covering 87 major global ports.

How to choose a reliable export customs clearance agent?

In 2025, there are already 23,000 AEO-certified enterprises. We recommend screening based on the following dimensions:

• Qualification verification: Must hold international freight forwarding registration (valid until new regulations take effect in 2027).
• System connectivity capacity: Support API direct connections with systems such as Golden Gate II and Electronic Port.
• Global Service Network: Have clearance teams in major trading countries (recommended to cover at least RCEP member states).
• Risk control system: Should provide trade compliance audit and customs training services.
• Cost transparency: Standard service fee rates in 2025 are 0.12%-0.35% of cargo value (excluding additional fees).

What are the important changes in customs policies in 2025?

Three key policy adjustments this year require special attention:

• Mandatory digital declaration implementation: Paper declarations will be completely abolished starting July 1, 2025.
• Green clearance channel: Goods meeting carbon-neutral standards can enjoy priority inspections (reducing clearance time by 50%).
• New regulatory modelCross-border e-commerce B2B exports will be subject to "embedded" supervision, with the processing time for single shipments reduced to 15 minutes.

According to the General Administration of Customs 2023 statistical annual report, the average customs clearance time for goods handled by professional agents is 17.8 hours, 62% faster than self-declaration by enterprises. Exporters are advised to choose comprehensive service providers with AEO Advanced Certification, intelligent customs declaration systems, and global customs networks, especially under the background of comprehensive digitalization of customs supervision in 2025, as traditional operation models can hardly meet efficient clearance requirements.